Please get your insurance and peace of mind with our web site and application support services. Few people realize the importance of website and software support and maintenance services. Ongoing website and app maintenance ensures that your products are stable, secure and available 99% of the time. High availability, optimum performance and secure solutions results in more business, happier customers and improved customer satisfaction.
You can avoid potential disasters and hefty repair bills with regular support and maintenance solutions.
We make sure that your website or app is up-to-date, secure, and performs to its optimum level. Our specialists provide expert advice for maintenance and security of your website or mobile app.
Our support & maintenance services includes
Updates to the website or app
Fix bugs and errors
Finding and fixing broken links
Latest version upgrades for Php, My SQL, WordPress etc
Regular updates and backups
Hack and virus proof
Monitoring the performance of website/app
Support and Maintenance Packages
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Bronze
Up to 4 support tickets
Bug fixes and troubleshooting
Software updates and security patches
Access to Zoho Ticketing System
Minor Content Revisions
Turn around time 4 Business Days (resolution time could vary based on the complexity of the issue)
inquire now -
Silver
Up to 8 support tickets
Bug fixes and troubleshooting
Software updates and Security patches
Monthly Health Check Call
Weekly email with updates
Server Maintenance Support
QA for every new update
Turn around time 3 Business Days (resolution time could vary based on the complexity of the issue)
inquire now -
Gold
All items which is part of Silver Support
4o hours of dedicated development on tasks
Skype, call and email support based on the priority and severity of the items
Weekly call for discussion
Monthly report of previous month in first week of every month
Response time within 4 hours
inquire now -
Diamond
Dedicated resource for a complete month (22 working days) solely working for all support and maintenance activity of the application
Weekly call for discussion
Skype, call and email support based on priority and severity
Monthly report for task and resource utilization
Response time immediately based on time zone
Technical consultation and suggestions
inquire now
Why choose us for support and maintenance services?
Our support and maintenance packages include exceptional services by a team of tech experts to help you achieve your business objectives. You can get complete peace of mind when you hire us for website or application support and maintenance solutions.
No long-term contracts – Simply pay by month
No set-up fees
24 X 7 support and assistance for urgent work
Updating software and plugins
Daily malware, antivirus scans
