A Logistics Company Cuts
TMS Costs and Gains Control
with a Custom-Built Platform
Industry
Logistics
Overview
The company, an upcoming logistics provider, had built its transportation management around Salesforce, but as the business grew, the platform became increasingly costly and limiting for the transportation-specific workflows the company actually needed.
Challenge
Relying on a general-purpose CRM as a TMS was driving up costs and restricting flexibility. Key challenges included:
- Sky-high licensing fees, surpassing $860,000 per year
- Heavy reliance on customizations for logistics workflows
- Ongoing maintenance costs and lack of flexibility
- Diminished control over essential logistics technology
- A platform not specifically designed for transportation operations
The Solution
Sigma Solve designed and built a custom TMS platform purpose-built for the company's transportation workflows, replacing Salesforce entirely.
Key initiatives included:
- Purpose-Built TMS Platform - Designed a custom-built TMS platform tailored to the company's transportation workflows.
- Unified Cloud Architecture - Delivered a unified, cloud-based system optimized for performance and scalability.
- Perpetual License Ownership - Granted full platform ownership through a perpetual license model.
- Salesforce Dependency Removed - Eliminated ongoing Salesforce licensing and dependency.
- Flexible Architecture - Built an architecture that evolves with the business as it grows.
Outcome
By replacing Salesforce with a custom-built, purpose-designed TMS, the company slashed licensing costs, gained full ownership of its core technology, and now runs on a faster, more flexible platform built specifically for its operations.