A Logistics Company Cuts TMS Costs and Gains Control with a Custom-Built Platform

Home Success Stories A Logistics Company Cuts TMS Costs and Gains Control with a Custom-Built Platform

Customer Background

An upcoming logistics company that handles intricate transportation operations requiring flexibility, scalability, and cost-effectiveness was facing lots of challenges. As the company grew, it found that relying on Salesforce as its Transportation Management System (TMS) was becoming increasingly costly and limiting.  

Industry

Logistics

Challenges

Although Salesforce provided a familiar environment, using it as a TMS brought about significant hurdles for the company. These challenges were affecting both operational efficiency and the ability to scale in the long run.  

Some of the main issues included:  

  • Sky-high licensing fees, surpassing $860,000 each year  
  • A heavy reliance on customizations to facilitate logistics workflows  
  • Ongoing maintenance costs and a lack of flexibility  
  • Diminished control over their essential logistics technology  
  • A platform that wasn’t specifically designed for transportation operations 

The Solution

Sigma Solve teamed up with the company to completely rethink their TMS strategy, emphasizing ownership, efficiency, and cost savings.  

We provided:  

  • A custom-built TMS platform specifically designed for the company’s transportation workflows  
  • A unified, cloud-based system optimized for performance and scalability  
  • A perpetual license model, granting the company full ownership of the platform  
  • The removal of ongoing Salesforce licensing and dependency  
  • A flexible architecture that evolves with business needs

The Outcome

By stepping away from a costly, rigid TMS setup, the Logistics company turned technology from a recurring expense into a strategic advantage.  

Sigma Solve assisted them in swapping out complexity and costs for control, scalability, and measurable ROI, which demonstrated that custom-built logistics platforms can outperform off-the-shelf options.  

The shift to a custom TMS brought both immediate and long-term benefits:

Significant reduction in annual licensing expenses

Streamlined workflows and enhanced operational efficiency

Increased visibility and control over transportation operations

Freedom from platform limitations

A flexible architecture that adapts as business needs evolve

Client Testimonial

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